Privacy Policy
This privacy policy is for this website www.havlersports.com and served by Josh Harrison Media governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

What Information We Collect
Sam Havler Sports Injuries & Back Care Clinic collect certain data to meet mandatory requirements regarding medical notes and general contact information to assist in the administration of our business. This Website also uses cookies to help improve user experience.

Cookies
Like most websites our site uses cookies to monitor visitors to help improve the website. If you do not wish to allow cookies been used you can disable non-essential cookies in your internet browser or using the pop up on the website, however this may prevent some aspects of the website working correctly. You can update your preferences at any time by clicking the cookie icon.

Google Analytics: This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's cookies information http://www.google.com/cookies .

Namesco: This website is hosted by Namesco who also use cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Namesco's privacy policy here for further information https://www.names.co.uk/info/terms/cookies

How We Use Information We Collect
Sam Havler Sports Injuries & Back Care Clinic collect certain data from you to meet mandatory requirements regarding medical notes. We also collect data to assist in the administration of our businesses to provide you with an effective service. We will use your contact details to assist with the administration of your appointments/changes to scheduled appointments and/or reminders about appointments. To further enhance our service to you, we would like to be able to update you on any information regarding the practice.

When We Share Your Information With Third Parties
Sam Havler Sports Injuries & Back Care Clinic will only share information with third parties on your request or if required to do so by law.

How We Protect Your Data
Our Website uses standard industry security practices including SSL (Secure Socket Layer) transmission technology to send data via our HTTPS server. While this technology encrypts data sent via the website we cannot guarantee that this is 100% secure and would recommend caution if sending sensitive personal information.
We take your privacy seriously and will take all reasonable steps to ensure the protection of your data. Please note that your right to be forgotten cannot override the legal requirements to keep medical notes for the mandatory periods. You can request a copy of any data held about you by submitting an Access Request.

How Long Do We Keep Your Data
There is a legal requirement to keep medical notes for a period of time after treatment. This can vary in length depending on your age and ability to consent but will be for a minimum of 7 years. Your details will be destroyed after this period.

Basic contact information such as name, address, email and contact number may be kept a minimum of seven years for invoicing and tax purposes.


Your Right To Be Forgotten
You have the right to request that we delete all the information we store on you. This may not include mandatory medical information or basic contact information for tax purposes within the seven year period. Sam Havler Sports Injuries & Back Care Clinic cannot delete your information from third party companies and you would need to contact them directly.